The RoninDojo Premium Support Services are here if you want to troubleshoot hardware, bitcoin node software, need a walk-through, or maybe just like to skip to the front of the line. Whatever your needs, we will do our best to accommodate you!
Our support subscription offer is valid for 1 month from the date of purchase. You will receive an order ID number and invoice to the inbox of the email provided during checkout. Please keep your order ID number on hand for the duration of your subscription!
If you already own RoninDojo hardware that is under warranty, you may use your order ID number to open tickets at the premium support link above.
We take pride offering the best support out there for any free and open source node project. RoninDojo is small and dispersed global team, which means it's likely there will be someone online to help you.
The team has spent many hours producing this Wiki, so please ensure you have read our guides and thoroughly searched our Troubleshooting page before seeking further support.
With that said, we have vibrant community and someone may help you in public channels like the ones below.
Please keep in mind that support in these public channels is free and unofficial, provided by community members, and most users are pseudonymous. Always use caution when in public chatrooms!